I still have an older MFP – the HP CM1312nfi
The printer is detected and installs fine on Windows 10, the scanner however is not detected.
The Microsoft support articles are junk… “Windows will automatically find your devices” – with no assistance on what to do if Windows doesn’t find your device.
The HP site links to the positively ancient product install here – https://support.hp.com/us-en/drivers/selfservice/hp-color-laserjet-cm1312-multifunction-printer-series/3558902/model/3558903
No great surprise – this installer fails to detect the printer, let alone the scanner.
The “HP Smart” Windows 10 app also doesn’t detect the scanner.
To get this scanner working
- Download the product driver install package here https://support.hp.com/us-en/drivers/selfservice/hp-color-laserjet-cm1312-multifunction-printer-series/3558902/model/3558903
- Extract the installer to a directory using 7zip
- Locate hppasc11.inf within the extraction directory – right click | install
- Give it a few seconds – all done.
I suspect HP would you prefer you purchased a newer model…. but its a printer/scanner that still works…. they just haven’t made it easy.