Last year, the ACCC announced it was going to “crack down” on drip-pricing
Of course, with the ACCC having no real teeth, the practice still occurs with many service providers.
Jetstar is a prime example of that.
Today I booked some flights at an advertised price of $119. For 3 people, return, that adds up to $714.
Yet the final price was $916.55 – almost 28% more than the headline price.
I, like many people, have come to expect the ludicrous charges….
$20 each for baggage (and it has to be the same for all passengers, I cant select “no baggage” for my little girl… 2 year olds don’t tend to have suitcases)
$17.50 per-person credit card charge….. how on earth a charge per-person is appropriate when a transaction fee is a per-transaction fee is as mind-boggling as Tony Abbott knighting a foreign duke.
These are incredibly stupid and inflexible, Jetstar (and others) know this and use these to their advantage – but everyone knows this – and its expected.
The bit that really shits me is the website…. they are trying to sell you such an incredible amount of absolute shit and in addition, some add-on “services” are automatically selected, so you just cant scroll to the bottom and hit “continue”.
Today I inadvertently signed up for “travel insurance”…. or as I believe its known in the industry – “incredibly high profit margin useless service that is worth nothing” – and while $38 isn’t going to break the bank – its the dishonest and deceptive way the Jetstar website sells this service that gets me steamed.
While I know its a pipe-dream, it would nice to have an ACCC that could appropriately punish this practice.