IT support for family and friends

“Hayes…. my Microsoft is doing something weird and when I replied to an email telling me I had won $2 million, a big red message popped up because of YOUR antivirus”

I know I’m not alone in receiving phone calls like this – but it still amazes me.

Computing and technology is not going away any time soon, but for some reason, when talking about anything related to this area – its socially acceptable to put it in the “its hard, so I can be vague, use incorrect terms, give you zero actual information about the issue – and then get shirty when you don’t fix it in 5 seconds!”